IMH Handy Pot

At Thermex, we are committed to ensuring that your order arrives on time and in perfect condition. Here’s what you need to know about our shipping and delivery policies:

• Delivery Times: Most orders are processed within 24-48 hours. Standard shipping times are 3-5 business days for domestic orders. International shipping times may vary depending on the destination.
• Shipping Charges: Shipping costs are calculated based on the weight of the order and the delivery location. We offer free standard shipping on orders over a certain amount. Please check our website for current promotions and minimum purchase requirements.
• Tracking Your Order: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order directly on our website.
• Packaging: All items are securely packaged to prevent damage during transit. Our packaging is also environmentally friendly, aligning with our commitment to sustainability.
• International Orders: We ship internationally! Please note that shipping rates and delivery times vary by country. Additional taxes, duties, and customs fees may apply.
• Customer Service: Our customer service team is here to help you with any issues related to your order. Contact us through our website or by phone for assistance.